Self Storage Tenant Portal
A branded self-service portal where tenants pay, sign documents, raise issues and manage their account.
From £1.25 per leased unit per month. 14-day free trial, no card required.
14-day free trial · No credit card required · Cancel anytime
Modern tenants expect to manage everything online. A tenant portal turns "calls and emails" into "a couple of clicks" — and removes the most repetitive admin work for your team.
What tenants can do themselves
- View their unit, lease end date and access details
- Pay outstanding invoices and update their payment method
- Download every invoice and receipt as a PDF
- Sign documents (rental agreement, ID upload, insurance)
- Raise maintenance and support tickets
- Set notification preferences (email, SMS opt-out)
If you are choosing how tenants will access their account, compare a tenant app with a browser-based portal. Map recurring enquiries using the self-storage customer-service guide.
What it removes from your day
Operators consistently report a 40-60% drop in inbound queries within the first month of launching the portal. The work that stays — disputes, complex requests — comes through a structured ticket flow rather than scattered phone calls.
Give your tenants a portal that just works
Start your 14-day free trial — no card required. Or book a 20-minute demo tailored to your facility.
Frequently asked questions
Is the portal branded with my logo?
Yes. The portal uses your facility logo, colours and bank details. Tenants see your brand, not ours.
Do tenants need to install anything?
No — it works in any browser on any device. They sign in with email and password.
Related features
Self Storage Booking Software
Take online bookings around the clock with real-time unit availability and instant digital move-ins.
Read the feature overview
Self Storage Billing Software
Automated invoicing, recurring payments and intelligent retries — so you stop chasing rent and start getting paid on time.
Read the feature overview
Self Storage Customer Management Software
From enquiry to move-out — every tenant interaction in one timeline.
Read the feature overview
Related reads
What Is a Self Storage Tenant Portal? Features and Benefits
A tenant portal gives customers a secure route to their own rental information and account tasks. Evaluate the actual screens and permissions, not an assumed reduction in phone calls.
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Self Storage Software for Small Facilities: Simple, Pay-Per-Unit
For a small storage facility, software should reduce repeat administration without adding a complicated operating process. Evaluate it using your units, tenants and weekly tasks.
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